Refund Policy

If you're not happy with Premium, you can request a full refund within 14 days of your purchase or renewal date.

Refunds are processed by our reseller and Merchant of Record, Paddle. Visit paddle.net to find your order and request a refund, or email us at dev@pinkpheonixstudios.co.uk and we'll help.

See also Paddle's Refund Policy.

You can cancel Premium at any time from the Premium page ("Manage or cancel subscription"). Cancelling stops future renewals, and your perks stay active until the end of the period you've paid for.

If you were charged twice or see a charge you don't recognise (it will appear as PADDLE.NET), contact Paddle via paddle.net or email us and we'll sort it out.